Once I got in the room I was told that I will be moving over to the Yahoo! Small Business department to help them create and build out an Executive Services department of their own. At first I was really upset about leaving my team and going to another department, even if it is just on the other side of the building (which Small Business is). William from my team will also be joining me to help make the department. Together we’re going to be handling corporate and high-level escalations coming in from Small Business customers. The excitement set in when I realized that we’ll get a chance to help create policy in the new department and shape it ourselves.
So far I’m a week into the new job and it’s a bit of an adjustment. Their policies and tools are very different from what I’m used to. Luckily they sat me with a great team over here and they’ve been helping me a lot. I also have Nathan to help me when I’m stuck. Since he’s already been in the Small Business department for 2 years, he’s pretty familiar with policy and also a great tech resource.Anywho….all doubts aside, I think I’m going to like my new job. And I think that Will is the perfect coworker to help me make this new job the awesomeness.